As workplaces have moved from working from the office to working from home, having a good internet connection has become a basic necessity. Not only is the internet a source of entertainment for you and your family, but it is a source of learning and working as well. In the midst of all this, there is no room for having a bad internet connection and facing problems.
So, how do you prevent this from happening? After browsing a little online, you read up on business broadband and its benefits. You also find some good home broadband options. Now, you’re considering whether you should get business broadband or home broadband. What is the difference between them anyway?
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Difference between Home Broadband and Business Broadband
The biggest difference that business broadband and home broadband have is the difference in customer support. Business broadband customers have more prioritized customer support as compared to home broadband.
As a business requires a great internet connection at all times to function smoothly, 24/7 customer service is part of the business broadband package. Tech support and faster response time are also all part of this package.
In comparison, customer support for home broadband is good but it has limitations. It is not a guarantee that every service provider will offer you 24/7 customer support or a faster response time.
As there is a large number of people sharing the same bandwidth, there is a high chance of internet issues arising, especially during peak times. Even if you contact customer support as soon as you can, it will be a while before the issue is resolved. This is not always true and varies from ISP to ISP.
Service Level Agreements
When you purchase business broadband, most of them offer a service level agreement that is basically a promise of good service. If, for example, the service level does not match the level that was promised, then the customer can claim compensation for it. This agreement could have anything ranging from less outage and downtime to faults fixed within a certain time.
For home broadband, some service providers offer service level agreements. However, they might not be as good or efficient as business broadband. There will be a gap between the SLAs of business broadband and the SLAs of home broadband.
Business broadband has faster speeds for downloading and uploading any information or pictures. It provides a smooth experience for browsing, making video calls, and more.
Home broadband also offers services like faster speeds for uploading and downloading but it may not be as fast as offered by business broadband. Some service providers offer up to 1 Gb and one of those service providers is Wave Internet. The high-speed Giga plan offers up to 1 Gb internet speed to give you the best internet experience.
Securing your network is one of the most important things when it comes to the internet. Depending on the business, you might be exchanging important documents and files. Then security becomes an even more important factor. Business broadband offers business-focused security software like antivirus and protection of the firewall.
Home broadband, on the other hand, offers security but not as heavily as business broadband. Your service provider might provide you with software for protection but it will depend on them and the price of the package you’re getting.
Sometimes, a business needs more than just an internet connection. Website, cloud storage, email addresses, anything along those lines. Business broadband packages do have these features and more. In a way, it is a complete start-up package for a business.
Home broadband will not provide the user with email addresses, web hosting, and servers. They might provide users with cloud storage but are not sufficient for a business.
Cost is one of the deciding factors for making the purchase, if not the only reason. Business broadband is more expensive than home broadband. The reason for this is the additional features that come with it. However, the price is well worth the quality of service.
Home broadband is less costly than business broadband and the reason is apparent. There are no specialized software or additional features so it is reasonable. There is no fixed price for both, home or business broadband.
The prices range depending upon the features bundled up with the internet services.
VoIP stands for Voice over Internet Protocol. Through this, you can make phone calls using an internet connection. They are pretty cheap and of higher quality than a telephone call.
Business broadband offers Fixed VoIP along with their internet services but home broadband may not offer it most of the time.
Also Read: Top 7 Best Money Transfer Apps In 2020
So, that is how business broadband differs from home broadband. Depending on the area you live in and what service providers you have access to, you can check out the packages and determine which one would be more suitable for your needs.
BuyTVInternetPhone helps you to find good service providers in your area after you enter your zip code. You can then check out their deals and packages and decide which one would suit you more, depending on your lifestyle. What are you waiting for then?